Privacy Policy

This Privacy Policy describes how SpiderLab ("we", "us", "our") collects, uses and protects information when you use our website at https://spiderlab.in.

1. Information We Collect

We collect information you provide directly — name, email address, phone number, company name and project details when you submit a contact form or subscribe to our newsletter. We also collect anonymised usage data including pages visited, time on site and device type through our internal analytics system. We do not use third-party tracking cookies unless you have given explicit consent.

2. How We Use Your Information

We use your information to respond to enquiries and deliver our services, send project updates and communications you have requested, send our newsletter if you subscribed, improve our website and services, and comply with legal obligations. We do not sell, rent or share your personal data with third parties for marketing purposes.

3. Data Storage & Security

Your data is stored on secure servers with restricted access. We implement industry-standard security measures including SSL encryption, access controls and regular security audits. No method of transmission over the internet is 100% secure, but we take all reasonable precautions to protect your data.

4. Cookies

We use essential session cookies for security purposes (CSRF protection). We do not use advertising or tracking cookies. You can disable cookies in your browser settings, though this may affect site functionality.

5. Your Rights

You have the right to access, correct or delete your personal data at any time. To exercise these rights, email us at hello@spiderlab.in. We will respond within 30 days.

6. Third-Party Services

We may use third-party services such as Google Analytics (if enabled), payment gateways and email delivery services. These services have their own privacy policies and we recommend reviewing them.

7. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.

8. Contact Us

For privacy-related questions, contact us at:

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